White Paper

Asia in a New Era of Digital Payments

Customers's expectations of more convenience, customisation and control are being set by thriving companies or digital leaders that recognise the critical role of digital payments in enabling them to disrupt markets. The rise in the shared services economy is proof that previous levels of customer service are no longer good enough. New business, operational, and organisational models are required to meet continually growing consumer expectations.

Here's what you'll uncover with:

• Understand the state of the payments landscape across ten markets: China, India, Indonesia, Japan, Korea, Malaysia, Philippines, Taiwan, Thailand, and Vietnam.
• Five macro trends driving the digital payments imperative across the Asia Pacific region.
• Looking ahead into 2030 and discover the opportunities that help merchants to navigate the complexities to meet the expectations of customers.

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